Honest Burgers Reviews

Honest Burger in Borough

Honest Burger in Borough is great, it's been my go-to for a while now and it always has great service! Their house Gin and tonic is delicious too!

Pre ordered a ridiculously over priced burger from Liverpool Street branch. Arrived on time to collect, only to be told that “someone had stolen my order”, which for reasons I cannot fathom the two girls at the counter thought was hilarious - some of the poorest and most unprofessional customer service I’ve ever seen in England.

Had to wait 15 mins and miss a meeting while a replacement was cooked. No refund or comp offered (again with the atrocious customer service). It was then presented to me basically in pieces smeared all over the inside of the box, and it was TINY. At £15, this must have been one of the most expensive burgers pound for pound in the world. Tasted reasonable, after I’d reassembled it as best as possible, but really quite average - should be priced more like £5 than £15.

It’s a real shame. Honest used to make great burgers, big delicious juicy things, at around £10 a go. You now get 50% less size and 75% less quality for 50% more money. Done with them, patty and bun is right round the corner and is clearly streets ahead.

Honest Burger in Cardiff
What a great vegan bacon burger
I could eat it, all day everyday. The service was fantastic!

The KiKi P cocktail was fantastic..!!!

Would defo go again

Thanks to a great team!

I love their food. I get it delivered and it's SO well put together. Carefully prepared and carefully packaged in recyclable packaging. Thank you!

I am gluten intolerant and I ordered gluten free burger but I received the regular bun - HB staff confirmed that the bun is GF, but it was the same as my friend has. I spent 2 days in hospital because of the allergic reaction as the bun was not GF. The burger was tasty so I give you 2*, even it almost killed me.

Greenwich Branch 8 Nelson Rd London SE10 9JB
I went on a wet Sunday, 3 of us and two small children. The staff could not have been more helpful. They smiled, provided high chairs, bowls and spoons for the children to eat their own food help. I have dietary restrictions. The staff had full details of all the ingredients - no emulsifiers, nitrates, artificial preservatives, flavours or colours, just good, wholesome, delicious food. he onion rings are to die for. The chips are cooked on their own so if you are vegetarian, vegan, kosher or halal you can eat them without worries. The burgers my friends had were delicious. The decor and cleanliness were good - a nice temperature - not too hot. The staff did not rush us at all even though we were taking up quite a lot of spaced They really did bend over backwards for us and nothing was too much trouble to make our meal and dining experience as good as possible. It will now be one of my go to places to take friends to who are visiting London

Great burgers, chips are amazing but portion size is too big! No one ever finishes the chips so they could save money (and food waste) by reducing the portions a little :-)

Best burger I ever vier had in my life! Hope the seasonal blue cheese burgers stay on the menu

Great burgers, friendly service

disgustinly overpriced wrong order ,wrong description of food and extremely extortionate for what I received, appalling and will advise every one I speak to too avoid it at all costs, !

Best burger ever!

Not bad food, the quality is okay.

My daughter is gluten free, what a refreshing change to go in a restaurant that accommodates this. Lovely food and great service

Thanks

I order frequently from the Manchester restaurant. The burgers are exceptional, very tasty and fresh. Wait times are only ever long on peak nights. The rosemary salted chips are to die for and the service is always friendly. Would highly recommend ordering from here, definitely the best burger place in Manchester.

Do not order from the new Croydon branch. My boyfriend and I ordered food on Valentines Day through Deliveroo so of course, we were expecting a slight delay. However, waiting 2 and a half hours for a branch that is 10 minutes from us to only receive soggy and stone cold food is completely unacceptable. To make matters worse, the driver just dumped it on our doorstep and ran up the stairs before we could say anything.

They weren't even offering collection otherwise we could have avoided this situation completely. I searched high and low for some kind of contact number but it turned out the branch we ordered from had NO contact details to be seen. I finally got in touch with Deliveroo during the wait who told me they were still waiting for a driver although we'd had one assigned to us within the first 20 minutes? I recognise that Deliveroo is partly to blame, but to let the food leave the restaurant the way Honest did is the worst I have ever experienced. The mere £5 compensation they offered me does not cover the sheer disappointment and frustration of wasting £39.

If you want to enjoy their food, go to their branches when they are open again. I'm not sure I will be after being treated like this